RESIDENT MANAGER/LEASING AGENT

Essential Accountabilities:

•	The Resident Manager is required to live and work on-site		•	Greeting, showing/touring apartments to prospective residents
•	Processing and supervising resident applications and credit screening		•	Processing leasings, move in’s and move out’s
•	Maintaining prospect, traffic, delinquent and leasing data reports		•	Rent collection and deposit processing
•	Processing of maintenance/repair work orders and invoices		•	Maintaining tenant account ledgers
•	Supervising the maintenance of the entire property		•	Coordinating on/off site tenant or other community event
•	Resolving tenant or maintenance issues in a time and cost effective manner		•	Maintaining a high customer satisfaction rating
•	Overseeing all aspects of the day to day operations of the property

To perform this job successfully, an individual must be able to perform each essential function and be willing to take on new roles as needed.

The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Requirements:

A qualified candidate will have at least 3 years prior property management and leasing experience, a passion for providing exceptional customer service and the availability to work a flexible schedule including nights and weekends. Bi-lingual preferred, but not required.

Company Profile:

Granville Homes and its affiliate companies cover a wide range of business lines, including real estate investment, residential development, multifamily construction and management, and philanthropic efforts. Granville Homes develops lifestyle communities for the residents of California’s Central Valley, and our GV Urban line builds multifamily apartments throughout the greater Fresno area. Our developments include revitalization of Fresno’s vibrant downtown, collaborating with the City and Redevelopment agencies and the local community. As a group, we encourage smart innovation, strive to touch as many people as possible in a positive way, and are inspired to give back to our community – both locally and globally.